AI AUTOMATION AGENCY · MADRID
We automate what holds your business back.
We are an artificial intelligence automation agency based in Madrid, Spain. We audit your operations, find the repetitive work and automate the business processes still done by hand.
- Saves time and money
- AI tailored to your business
- Reliable, secure and scalable
- Response time
- 90swas: 4 hours
- Manual steps
- 0was: 6
- Coverage
- 24/7no shifts
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TIME SAVED
1,250+
hours / month
-
COST SAVED
€10,500
per month
-
ROI
300+%
average
THE PROBLEM
Your team is busy. That doesn’t mean it’s productive.
Most growing businesses lose 20–30% of their week to work that shouldn’t need a human. It looks like this:
A 40-HOUR WEEK
20–30 % goes into manual work
Each block is one hour.
Repetitive manual work
Hours vanish into data entry, scheduling, and status updates — work a machine should be doing while your team thinks.
Endless copy & paste
The same data moves by hand between inboxes, spreadsheets, and CRMs. Every handoff is time lost and a mistake waiting to happen.
Disconnected tools
Your software doesn’t talk to each other — so your people have become the integration layer. That’s expensive glue.
Human error
Manual processes mean typos, missed steps, and dropped follow-ups. Small mistakes compound quietly into real costs.
Slow response times
Leads wait hours for a reply. Tickets pile up overnight. In the time it takes to respond, your competitor already did.
Zero visibility
Reporting takes days of pulling numbers by hand, so decisions get made on stale data — or on gut feeling alone.
HOW IT WORKS
From manual work to AI systems that run themselves.
Five steps, zero disruption. A proven process that takes you from ‘we do everything by hand’ to ‘the system runs itself’ — without pausing your business to get there.
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STEP 01
Automation Audit
A free, structured review of your operations. We interview your team, watch how work happens, and quantify exactly where hours are lost.
Outcome: You get a prioritized list of opportunities — whether you work with us or not.
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STEP 02
Process Mapping
We document your workflows end to end: every tool, handoff, and decision point. Most teams see their own bottlenecks for the first time here.
Outcome: A clear map of your operations and the ROI case for each fix.
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STEP 03
Custom AI Design
We design automations around your stack — not the other way around. AI where it adds judgment, plain logic where it adds reliability.
Outcome: A blueprint your team reviews and approves before we build.
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STEP 04
Implementation
We build, integrate, and test everything against real scenarios, then roll out gradually so your operations never skip a beat.
Outcome: Working automations in weeks, with your team trained on day one.
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STEP 05
Continuous Optimization
Automations aren’t fire-and-forget. We monitor performance, catch edge cases, and keep improving as your business changes.
Outcome: Compounding returns instead of slow decay.
START HERE
See what step one finds in your business.
The audit is free, takes 30 minutes, and comes with zero obligation to continue.
Book your free auditWHAT WE DO
End-to-end artificial intelligence automation.
Everything you need to remove manual work from your business — designed, built, and maintained by one accountable team.
Workflow Automation
Automate repetitive tasks and multi-step processes across all your tools.
AI Agents
Autonomous agents that qualify, draft, summarize, and decide — with guardrails.
CRM Automation
Records that update themselves. Pipelines that never go stale.
Email Automation
Personalized sequences, smart replies, and inbox triage that runs itself.
Sales Automation
Lead scoring, proposal generation, and follow-ups that never slip.
Customer Support
AI-drafted responses, intelligent routing, and instant answers from your docs.
Internal Operations
Onboarding, approvals, and admin work handled without a single reminder.
Reporting
KPIs computed automatically and delivered where your team already looks.
Integrations
We connect the tools you already use so data flows without human glue.
Dashboards
Live operational visibility — one screen, always current, zero manual pulls.
API Development
Custom endpoints and middleware when off-the-shelf connectors fall short.
Custom AI Solutions
Bespoke models and pipelines for problems no template can solve.
TOOLS WE CONNECT
Almost anything with an API. If a tool doesn’t have a connector, we build one.
- n8n
- Zapier
- Slack
- Salesforce
- Gmail
- Google Drive
- Calendly
- Shopify
- Zendesk
- Asana
- Mailchimp
- Anthropic
- Supabase
- Holded
- Odoo
- Microsoft 365
- Excel
- PrestaShop
- Make
- Airtable
- HubSpot
- Notion
- Google Sheets
- Google Calendar
- Typeform
- Stripe
- Intercom
- ClickUp
- OpenAI
- Google Analytics
- Sage
- Factorial
- Teams
- Power BI
- Pipedrive
FEATURED AUTOMATIONS
Real workflows, running right now.
A few of the systems we build most often. Every one is customized to your tools, your data, and the way your team works.
Lead-to-Meeting Engine
- Lead arrives from your website
- AI qualifies and scores the lead
- CRM record created & enriched
- Sales team notified in Slack
- Proposal generated automatically
- Meeting booked on the calendar
Response time: 4 hours → 90 seconds
Support Autopilot
- Ticket lands in the queue
- AI drafts a reply from your docs
- Priority & sentiment auto-tagged
- Routed to the right specialist
- Approved reply sent in minutes
- CSAT follow-up triggered
First response time down 92%
Reporting on Rails
- Data synced from every tool
- AI cleans and reconciles records
- KPIs computed automatically
- Dashboards updated live
- Weekly digest sent to leadership
- Anomalies flagged before they hurt
Reporting: 2 days → 0 hands-on hours
INDUSTRIES
Built for how your industry actually works.
Different industries, same story: too much manual work between the tools. We’ve automated operations across all of these.
Agencies
Client reporting, onboarding, project ops
Healthcare
Intake, scheduling, records admin
Finance
Reconciliation, compliance, reporting
Legal
Document drafting, intake, case admin
Ecommerce
Orders, inventory, customer service
Construction
Bids, permits, subcontractor coordination
Manufacturing
Procurement, QA logs, supply chain
SaaS
Lead routing, onboarding, churn signals
MADRID
AI automation for companies in Madrid
We work with small and mid-sized companies in Madrid that want the manual work gone. Being nearby matters more than it sounds.
We come to your office
We run the audit on site. Watching your team work where they work surfaces bottlenecks no video call ever will.
Spanish regulation
GDPR and Verifactu from day one. We know the obligations that affect your invoices and your data because they are ours too.
And across Spain
Outside Madrid we work remotely just the same. The first audit is still free and the findings are still yours.
FAQ
Questions, answered honestly.
Everything teams usually ask before booking an audit. Something else on your mind? Email us at hello@nitidflow.com.
A 30-minute call where we walk through how work flows in your business. We identify where hours are being lost, estimate the ROI of fixing it, and give you a prioritized list of automation opportunities. You keep the findings whether or not we work together.
Most first automations ship in 2–4 weeks. Larger operational overhauls run 6–10 weeks, rolled out in phases so you see value early. We don’t do six-month projects that deliver everything at the end.
Almost anything with an API — HubSpot, Salesforce, Slack, Gmail, Notion, Airtable, Shopify, QuickBooks, Zendesk, and hundreds more. If a tool doesn’t have a connector, we build one. You don’t need to change your stack to work with us.
No. We handle design, build, integration, and maintenance. What we need from you is someone who knows how the work is actually done — usually an ops lead or team manager — for a few hours during discovery.
Projects typically start around the cost of a part-time hire and are scoped after the audit, when we know the ROI we’re targeting. We only recommend automations where the savings clearly exceed the investment — and we show you that math up front.
That’s exactly why we offer ongoing optimization. We monitor every workflow, get alerted before your team notices an issue, and adapt automations as your tools and processes evolve. Most clients keep us on a light maintenance retainer.
You do. Everything we build lives in your accounts, is documented, and is yours to keep. No lock-in, no hostage infrastructure. If we part ways, you keep every workflow running.
Yes. We work inside your existing tools and permissions, follow least-access principles, sign NDAs and DPAs as standard, and never use your business data to train models. Sensitive workflows can be designed to keep data entirely within your infrastructure.
They will — and automations should keep up. Our optimization retainer covers adjusting workflows as your business evolves. Well-designed automations are modular, so changing one step doesn’t mean rebuilding the system.
That’s not the goal, and it’s not what happens in practice. Automation removes the repetitive 30% of everyone’s job — the copy-paste, the data entry, the chasing. Your team gets that time back for the work that actually requires judgment.
FREE AUTOMATION AUDIT
Ready to automate your business?
Book your free automation audit today. In 30 minutes we’ll show you exactly where your business is losing time — and what getting it back is worth.
- No commitment
- 30-minute call
- Tailored insights
cal.com/smnitidflow
Free Automation Audit
Open the calendar — live availability, booked in two clicks.